SRLN 2024

Learn about a virtual court self-help portal project in Ohio from process mapping to document assembly to implementation and evaluation.  This new portal is designed to assist users to navigate to the appropriate content and court forms, provide step-by-step instructions and legal information, offer document assembly to allow litigants to prepare and file their own court forms, integrate the portal into the court’s navigation services center, and connect litigants to on-line and in-person assistance. The session will also highlight the transformative impact of statewide platforms like Illinois Court Help in promoting access to justice and optimizing resources. Illinois Court Help has improved self-representation, alleviated court staff burdens, and enhanced efficiency. Attendees will learn how these platforms support underserved communities and refine court processes for better accessibility.