SRLN 2024

Legal Aid programs are partnering with courts to address legal needs of self-represented litigants. Join us to learn different models implemented in California, Virginia and Michigan.

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Many SRLs have some money to pay for legal services, but research shows the vast majority of Americans are not getting the legal help they need. This panel will focus on market-based models (many of which exist in Utah) that are bridging this gap. Attendees will learn about the ecosystem of affordable legal options for SRLs and efforts underway to grow it.

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This session is for anyone interested in using technology to connect with rural communities and alleviating the burden that traveling to court may cause for all court users. Virtual Court Access Networks (VCAN) consist of computer stations in private and safe locations that provide an opportunity for court users to interface with the court without leaving their local community. From identifying partners and appropriate locations, to network safety concerns, and more, this session will provide participants with a blueprint to replicate (VCAN) in their region.

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Go behind the scenes with the Innovation for Justice lab - engage with the design and systems-thinking techniques we apply in designing access to justice innovations while networking with other conference attendees as we explore the challenges and opportunities of community based non-lawyer help.

In an increasingly digital world driven by artificial intelligence, the importance of instilling empathy in future lawyers cannot be overstated. As technology continues to evolve, so too should our methods of teaching empathy to the next generation of lawyers. This session proposes an exploration of teaching empathy through the lens of document assembly—a critical tool in combating the access to justice crisis and one in which CALI has unique expertise. Automated legal forms help more than 1 million people a year to learn about their legal rights, complete the necessary court paperwork, and tackle the justice system pro se. By leveraging technology in innovative ways, we can not only streamline court form automation, but also foster a deeper understanding of the human beings struggling to access the justice system on their own. This session will delve into practical strategies and tools for integrating empathy into document assembly processes, ensuring that our advancements in AI remain grounded in human understanding and compassion.

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This presentation will explore the multifaceted ecosystem of services available to self-represented litigants in Illinois and Maryland.  Informed by the Illinois Supreme Court’s “Safe Harbor Policy”, self-represented litigants in Illinois can tap into innovative services within and outside courts, including the Court Navigator Network, Illinois JusticeCorps, Illinois Court Help, and access centers located within public libraries. These services ensure that individuals without lawyers, in every corner of the state, can access vital legal information and resources to help them meaningfully navigate the civil justice system.  It will also review the Maryland Court Help Centers where litigants can connect with attorneys in person, by phone, through online chat, or at video kiosks in courthouses for advice and resources. One such resource is the Justice Passport, which connects litigants with appropriate legal services agencies without the necessity of multiple interviews. This session will describe how these services got off the ground, outline the collaboration that makes these programs successful, and highlight how these programs can also be scaled in your state.

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Research demonstrates that people who have experienced trauma — specifically a past arrest, domestic violence, and/or sexual assault— experience a greater likelihood of having an employment problem, a family structure problem, and a debt problem, regardless of what point in their life they experienced this trauma. Trauma experiences and their impact on civil justice needs and access to legal problem solving help are often not part of the access to justice conversation. Further, interaction with the civil justice system can be a (re)traumatizing experience itself. This session will discuss the existing trauma justice gap research, the need for more, and what actional steps that legal practitioners can take to mitigate the risk of trauma exposure response and retraumatization in legal help settings with or without human help.

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In this session, we will delve into the challenges and strategies of managing 1000+ forms and complex guided interviews that require regular updates due to legislative changes, user experience findings, and stakeholder feedback. We will discuss how to integrate change as an ongoing business practice and showcase technology strategies we use to manage content.

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