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The Litigant Experience: Insights from Academic Partnerships
Thursday September 19, 2024 10:30am - 11:45am MDT
TBA
This session will explore the objectives, key strategies, and initial outcomes of two unique partnerships between academic institutions and the Utah courts. Both grounded their work in the litigant experience -- one from a user-centered perspective and one using a procedural justice framework. Panelists will share specific insights about forming and supporting academic partnerships like these, aligning goals and workflows, and maximizing the utility of project insights.

Materials:
- "Litigant empowerment through choice?"
- "Court Voices Project: Using Court User Feedback to Guide Courts' Pandemic Responses"
and a short animated video, "A Case for Getting Feedback"

Speakers
avatar for Renee L. Danser

Renee L. Danser

Associate Director of Research, the Access to Justice Lab at Harvard Law School
Drawing on her knowledge of justice system operations and the pressures on the justice system, Ms. Danser joined the Access to Justice Lab at Harvard Law School to incorporate rigorous research into improving access to justice. Ms. Danser believes that fo
avatar for Sarah Mauet

Sarah Mauet

UX4Justice Director and Professor of Practice, Innovation for Justice
Sarah Mauet (she/her) is a user experience (UX) researcher and educator with a successful track record of leading large-scale public-facing tech design projects for governments, courts, hospitals, universities, and startups. Since 2020, Sarah has focused on UX and justice-sector tech... Read More →
JM

Jonathan Mark

MyPaperwork Program Manager, Administrative Office of the Courts | Utah Courts
NP

Nathanael Player

Director, Self-Help Center and Law Library, Utah State Courts
Nathanael Player is the Director of the Utah State Courts' Self-Help Center, which provides free legal help and information to thousands of people trying to navigate Utah’s legal system. He serves on numerous committees working to increase access to justice for the people of Utah... Read More →
Thursday September 19, 2024 10:30am - 11:45am MDT
TBA
  Research & Evaluation, UX

Attendees (27)


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